His Excellency Abdulrahman Mohammed Al Nuaimi, Director General of the Municipality and Planning Department – Ajman, honored outstanding employees, customers, and department partners during the Suggestions Ceremony organized by the Department. The event recognized individuals with innovative ideas and implemented initiatives, and their active role in supporting institutional development and improvement, enhancing institutional innovation, improving the efficiency of government services, and reinforcing community-focused approaches.
His Excellency emphasized that creative ideas form the backbone of government advancement, noting that every achievement is born from an idea and every meaningful improvement starts with a worthwhile suggestion leading to positive results.
His Excellency outlined that the Department places significant importance on the Suggestions System, viewing it as a vital platform for gathering innovative ideas from employees and customers, and transforming these ideas into initiatives and projects aimed at enhancing services and improving the quality of life in the Emirate of Ajman. He emphasized the Department’s dedication to employing the most effective means for receiving suggestions, both internally and externally, and ensuring they are brought to the attention of decision-makers.
The ceremony recognized various distinguished groups, including the customers actively participating in the Customer Experience Improvement initiative, departments excelling in the Suggestions System through cooperation, responsiveness, and the volume of both implemented suggestions and employee contributions. Awards were also granted to individuals for implemented suggestions, the best suggestion coordinator, the suggestion pioneer, customers who shared appreciation messages, as well as the technical support and CRM teams for their vital role in supporting the Suggestions System and boosting work efficiency.
His Excellency noted that this recognition exemplifies the Department’s ongoing commitment to fostering creativity, nurturing a culture of positive engagement, and enhancing collaboration with both customers and employees, thereby supporting institutional excellence and sustainable development.
The Department said that it operates under a comprehensive vision aimed at improving the Suggestions System, fostering greater participation from both employees and customers, and achieving a noticeable positive impact. These accomplishments highlight the awareness among employees and customers about the significance of their contributions to the development process.
The Department also highlighted that it provides multiple channels for receiving suggestions from the public, including the Department’s website, social media channels, and the Ajman Contact Center at 80070, enabling everyone to share their opinions and ideas and submit suggestions that contribute to service development and improved institutional performance.
At the end of the ceremony, the Department extended heartfelt gratitude to all honorees and partners in success, affirming its sustained dedication to strengthening the Suggestions System while nurturing innovative ideas that drive progress and elevate the emirate’s growth.
