Ajman Municipality & Planning Department

FAQ

What is the geographical location of the Municipality and Planning Department - City / Manama / Masfoot?

You can search for the center by Google maps app
– The city in writing (Municipality Department and Building Planning
the main)
– Manama in writing (Manama Municipality and Planning Department
Ajman)
-Masfoot in writing (Municipality of Masfoot)

How can I register with MPDA?

Download the application from the store Log in with the UAE PASS or registration via the application, fill in the required data
And create a user name and password

What are the available communication channels?

You can contact the unified call center 80070 or Via the MPDA application, choose (QAREEB – it is a connection Visible with the Customer Happiness Coordinator (or via the website Department (https://www.am.gov.ae) home page and Select (QAREEB).

Do you have Social Media accounts?
Do I need to pay for the UAE PASS service?

There are no fees for registering for the service, or using UAE PASS

Working hours in the Municipality and Planning Department Ajman?

– Personal attendance and video call:

Monday-Thursday 7:00 AM – 3:00 AM.
Friday 7:00 AM – 12:00 PM.

-E-services 24/7

What payment methods are available?

– Credit card.
– The electronic dirham card.

How can I find out service information?

-Via the service guide on the department’s website (https://www.am.gov.ae).
-Instagram/ajmanunicipality
– MPDA Application
-Service centers
-Toll-free number 80070

How can I find out the status of my transaction?

– Through the inquiry and inquiry service in the application MPDA
– Department website (https://www.am.gov.ae)

Is the parking at Municipality & Planning Department main building is paid parking?

FREE

What is the method of entering apartments in "Tasdeeq" system?
  1. Choose the type of property (building)
  2. Update the building name
  3. Choose “adding a property”
  4. The real estate unit is added
Can I manage the property if I am outside the country?

Yes, you can manage the property wherever you are through the website www.tasdeeq.ae

How can a property be managed in "Tasdeeq" system with more than one owner?

Through the delegation between property owners, afterwards the type of registration can be selected (whether it is real estate management by proxy, clients or third party) under “Tasdeeq” system

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