{"id":37699,"date":"2026-10-14T22:42:58","date_gmt":"2026-10-14T18:42:58","guid":{"rendered":"https:\/\/www.am.gov.ae\/?page_id=37699"},"modified":"2026-10-14T22:54:19","modified_gmt":"2026-10-14T18:54:19","slug":"statistical-book-strategy-and-customer-happiness","status":"publish","type":"page","link":"https:\/\/www.am.gov.ae\/en\/statistical-book-strategy-and-customer-happiness\/","title":{"rendered":"Statistical Book Strategy and\u200b Customer Happiness"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"37699\" class=\"elementor elementor-37699\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c430ff6 e-flex e-con-boxed e-con e-parent\" data-id=\"c430ff6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f98e224 e-con-full e-flex e-con e-child\" data-id=\"f98e224\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7a2476 elementor-widget elementor-widget-spacer\" data-id=\"a7a2476\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b4c01e e-con-full e-flex e-con e-child\" data-id=\"4b4c01e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54dcab4 link-font elementor-widget elementor-widget-heading\" data-id=\"54dcab4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.am.gov.ae\/en\/\">Home<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19f2de9 elementor-widget elementor-widget-heading\" data-id=\"19f2de9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">\/<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8aa6713 link-font elementor-widget elementor-widget-heading\" data-id=\"8aa6713\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.am.gov.ae\/en\/statistical-book-2025\/\">Statistical Book<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffd316f elementor-widget elementor-widget-heading\" data-id=\"ffd316f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">\/<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbfeb4d elementor-widget elementor-widget-heading\" data-id=\"dbfeb4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Strategy and\u200b\nCustomer Happiness\n<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-640b56b elementor-widget elementor-widget-heading\" data-id=\"640b56b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Strategy and\u200b\nCustomer Happiness\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4a79c2 elementor-widget elementor-widget-heading\" data-id=\"f4a79c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Our end goal is to make customer happy\n<br>\nand see him smiling. That\u2019s why we did our best\n<br>\nto develop our services to reach customers anytime anywhere.\n<br>\nOur staff work to receive suggestions, identify the\n<br>\nrequirements, and translate them into a reality tangible by all. \u200b\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aefd0e6 e-flex e-con-boxed e-con e-parent\" data-id=\"aefd0e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-996c4fd e-con-full e-flex e-con e-child\" data-id=\"996c4fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a119594 elementor-widget elementor-widget-image\" data-id=\"a119594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"791\" height=\"1024\" src=\"https:\/\/www.am.gov.ae\/wp-content\/uploads\/2026\/10\/Head_of_Customer_Happiness_Sector_new-791x1024.png\" class=\"attachment-large size-large wp-image-37260\" alt=\"\" srcset=\"https:\/\/www.am.gov.ae\/wp-content\/uploads\/2026\/10\/Head_of_Customer_Happiness_Sector_new-791x1024.png 791w, https:\/\/www.am.gov.ae\/wp-content\/uploads\/2026\/10\/Head_of_Customer_Happiness_Sector_new-232x300.png 232w, https:\/\/www.am.gov.ae\/wp-content\/uploads\/2026\/10\/Head_of_Customer_Happiness_Sector_new-768x994.png 768w, https:\/\/www.am.gov.ae\/wp-content\/uploads\/2026\/10\/Head_of_Customer_Happiness_Sector_new-1187x1536.png 1187w, https:\/\/www.am.gov.ae\/wp-content\/uploads\/2026\/10\/Head_of_Customer_Happiness_Sector_new-1582x2048.png 1582w, https:\/\/www.am.gov.ae\/wp-content\/uploads\/2026\/10\/Head_of_Customer_Happiness_Sector_new-scaled.png 1978w\" sizes=\"(max-width: 791px) 100vw, 791px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-157b733 e-con-full e-flex e-con e-child\" data-id=\"157b733\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f0bca3 elementor-widget elementor-widget-heading\" data-id=\"1f0bca3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sector Executive Director<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae2ecd0 elementor-widget elementor-widget-heading\" data-id=\"ae2ecd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Our end goal is to make customer happy and see him smiling. That\u2019s why we did our best to develop our services to reach customers anytime anywhere. \u200bWe have turned our attention to applying the best practices and corporate excellence standards through strategic planning to ensure local and global leadership and competitiveness in all areas of municipal work and wellbeing in the emirate for various segments of society.\u200bOur staff work to receive suggestions, identify the requirements, and translate them into a reality tangible by all.\u200b\n\n\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-824fbee elementor-widget elementor-widget-heading\" data-id=\"824fbee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Eng. Noora Rashid Shattaf\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5b133d elementor-widget elementor-widget-heading\" data-id=\"f5b133d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Executive Director, Strategy and Customer Happiness Sector\u200b\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b1e12d e-flex e-con-boxed e-con e-parent\" data-id=\"0b1e12d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d38d9a3 elementor-widget elementor-widget-heading\" data-id=\"d38d9a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Download Statistical Book 2025\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35853cb e-con-full e-flex e-con e-child\" data-id=\"35853cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40727f6 elementor-widget elementor-widget-button\" data-id=\"40727f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.am.gov.ae\/wp-content\/uploads\/2026\/10\/Customer-Happiness-Sector-2025.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Sector Report<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c0d576 elementor-widget elementor-widget-button\" data-id=\"2c0d576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.am.gov.ae\/wp-content\/uploads\/2026\/10\/MPDA-Statistical-Report-2025-1-1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Full Report<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \/ Statistical Book \/ Strategy and\u200b Customer Happiness Strategy and\u200b Customer Happiness Our end goal is to make customer happy and see him smiling. That\u2019s why we did our best to develop our services to reach customers anytime anywhere. Our staff work to receive suggestions, identify the requirements, and translate them into a reality [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-37699","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Statistical Book Strategy and\u200b Customer Happiness - Ajman Municipality &amp; Planning Department<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.am.gov.ae\/en\/statistical-book-strategy-and-customer-happiness\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Statistical Book Strategy and\u200b Customer Happiness - Ajman Municipality &amp; Planning Department\" \/>\n<meta property=\"og:description\" content=\"Home \/ Statistical Book \/ Strategy and\u200b Customer Happiness Strategy and\u200b Customer Happiness Our end goal is to make customer happy and see him smiling. 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