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the Electronic Connectivity to the Port and Customs Department

Sheikh Humaid bin Ammar Al Nuaimi inspected smart services and distinct applications that the department launched for the convenience of all society members and increasing the customer stratification and happiness indicator, praising the big role the department plays to achieve the desired goal. This came during his tour of the Ajman Government Pavilion at the GITEX Technology Exhibition 2017.

The Department opened events of the third day by launching a joint electronic connectivity to the Port and Customs Department in Ajman in respect of the foodstuffs release service and the chemicals release service.  Thus the transaction time was reduced and the productivity was increased by 33%.

The Municipality and Planning Department in Ajman continued to providing its smart services through the platform of the GITEX Technology Exhibition 2017, in which the Department participates under auspices of the Government of Ajman and 12 entities in the Emirate. The Department's participation in the exhibition stems from its eagerness to be present strongly at all leading conferences and exhibitions in the state. This participation will upgrade the emirate of Ajman in line with the strategy of the Department aiming to turn the emirate into a smart event city that brings happiness, provides welfare to its residents and provides all the simple and smart methods for customers from inside and outside the emirate.

Sheikh Sultan bin Mohammed Al-Naimi, Director of the Planning and Development Management at the Port and Customs Department in Ajman, asserted that the electronic connectivity to the Municipality and Planning Department in Ajman contributed to increasing satisfaction of the customers of the two parties, in addition to stimulating the economic and commercial activity in the Emirate. That is the goal that all departments working at the Government of Ajman desire to achieve. He added that the department launched a number of electronic services specialized in the field of customs inspection and remote inspection, which aim at reducing the time taken in the inspections and electronic vehicles evaluation services in order to reach the highest levels of customer satisfaction and happiness.

For his part, Eng. Humaid Al-Mualla, Acting Executive Director of the Public Health and Environment Sector in the Municipality Department, explained that the Department is keen to strengthen joint cooperation and  building  the constructive work bridges with all local and international bodies under the direct directives of His Highness Sheikh Rashid Bin Humaid Al Nuaimi due to his permanent endeavor to increasing coordination that is in everyone’s interest and is beneficial to all members of society.

The Ajman Municipality and Planning Department's platform witnessed a high turnout from representatives of government departments and participants on the third day of the GITEX Exhibition, which will be held at the Dubai World Trade Center for five days starting from 8 October. Visitors of the Department’s platform saw the most prominent smart services launched by the department in the transition phase towards the smart government through turning the electronic services provided into smart services and listened to a detailed explanation on the smart services provided to customers that saved their efforts. They praised the department’s efforts seeking to bring happiness and provide welfare to its residents.

In the same context, Mr. Yousif Mohammed Al Shaibah, GITEX Exhibtion 2017 Team Leader and Director of the Smart Services Development Department, said that the department has fully exceeded the customer satisfaction phase to reach the phase of bringing happiness to the customer and ensuring his absolute satisfaction with all services, applications and initiatives. He indicated that the department adopts actual and tangible steps to bring customer satisfaction through providing the best government services around the clock with simplified, easy, efficient and transparent procedures that meet the needs and expectations of the customers in a manner that ensures bringing the welfare and happiness to the residents of the Emirate of Ajman.

Al-Shaibah said that the Municipality Department has presented many honorable models in the field of smart transformation and is still striving to achieve the best in the interest of the community members and visitors of the Emirate.


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RE: the Electronic Connectivity to the Port and Customs Department

8/6/2018 5:46:25 PM

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