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electronic system for building licenses

His Excellency Abdulrahman Mohamed Al Nuaimi, Director General of the Municipality and Planning Department in Ajman, opened the training workshop for the representatives of counseling offices on the electronic system of building licenses at the smart technical center for training of the Department. In the presence of Dr. Eng. Mohamed Ahmed bin Omair Al Muhairi, Executive Director of Infrastructure Development Sector in the Department and a number of officials.

At the outset of the workshop, His Excellency stressed that the Department, under the direct guidance of His Highness Sheikh Rashid bin Humaid Al Nuaimi, Chairman of the Department, is keen on developing the services provided to its strategic partners and all clients to advance desired progress, which reflects on all aspects of life and raises client’s happiness and satisfaction levels on all services and transactions provided to them.

His Excellency said that the training workshop aims to introduce the counseling offices to the benefits of using the electronic application and train them on using it and being briefed on how to easily use it to save time and efforts as the system is flexible, easy to use and enables the clients to complete their transaction without the need to visit the Department, which considered a paradigm shift and a positive step for easier procedures.

His Excellency explained that the applied electronic system is one of the leading projects of the Department, which was launched within the framework of digital transformation  of its transactions by providing five main services to the counselors including issuing, modifying, renewing and registering building licenses, in addition to issuing certificates of completion and to whom it may concern certificates, allowing them to enjoy these outstanding services as well as contributing to reducing the time spent to complete transactions.

His Excellency added that the Department is well aware of the importance of direct communication with partners and clients, therefor sought to organize this workshop at its headquarters to meet the counselors in person to introduce their opinions and provide feedback regarding the system as well as present their constructive suggestion and to have their queries answered clearly. Pointing out that the workshops will continue to introduce all counselors to using the system easily and in a fast manner.

For their part, the presence praised the Department’s efforts seeking to facilitate procedures and providing distinctive system to improve their work, complete procedures in a faster manner and enable them to automate the transactions in their offices easily, pointing out that the electronic system of building licenses is a positive and constructive step, which provided several desired features and benefits.


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